More on AI

Almost done reading Change at the Speed of Imagination. I keep thinking, what are the limits of AI as a tool? Can we define kinds of organizations or situations where it's use might even be counterproductive?

For example, one organization I'm working with has some significant conflicts/lack of alignment around structure and power. As we move into strategic planning, it is clear (to me) that the basic structure of the organization is flawed - the overhead costs of running this organization are too high relative to the benefits. So I wonder - if we did an AI process here, and inquired into what was energizing/positive in the past about this organization - we would find them, everyone would feel energized about the benefits of the organization, the conflicts would fade - but I'm not sure the organization would ever face the question of cost. Or would that resolve as the organization moved decisively towards building on its strengths?

One of the main examples used in Change at the Speed of Imagination is about an (e)valuation of a simulation training created by a department in a major pharmaceutical company. I found that a little bewildering. If the simulation training was a bust, a good idea that didn't work, would they have been able to tell from this process? It seems that evaluating it by having the people who created it do an inquiry that pushed for positive responses would make it pretty easy to avoid any bad news.